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Frequently Asked Questions

What are your fees?

NOTICE: Effective January 1, 2022 

  • ALL clients will be charged for their session at the time the appointment is scheduled. A valid credit card will be required to be on file to schedule any appointment. 

  • Testing and assessment services will be private/cash pay only, first come, first-served. We do provide receipt of services, upon request, that you may submit to your insurance for possible partial reimbursement.  

 

Mrs. Etchison's time and service is what we offer, and making an appointment with her is viewed as a verbal arrangement for her time. Unfortunately, when a client does not honor their scheduled appointment, this costs our office valuable time and money - time that could have been given to another client in need, money that we need to keep our doors open and costs as low as possible. This is a small business, and to prevent loss of time and money due to clients no-showing or cancelling at the last minute, the full amount of the session will be charged when the client schedules an appointment. We feel this will minimize the number of people not respecting the reservation they have made with Angela. 

We charge what are usual and customary rates; however, fees do vary depending on the service provided. If we are a contracted provider with your insurance, there is generally an agreed-upon reimbursement rate for services. Your copay, coinsurance, or deductible payment is not determined by us but by your insurance policy and is due at the time of service provided. You will be expected to pay the full allowable amount your insurance lists for us prior to the appointment, usually up to $166.95 for the initial appointment (50 minutes) and up to $163.45 for 50-minute sessions thereafter.

Private/cash pay fees, effective January 1, 2022:

Individual Psychotherapy 

  • $225 for the initial assessment (aka Intake), up to 90 minutes 

  • $175 for 50 minute sessions thereafter (with 5-minute wrap-up), for children 8+ years and adults*

  • $150 for 35 minute sessions thereafter (with 10-minute wrap-up with parent/caregiver), for children 7 or younger

*NEW monthly packages available for savings up to $200:

  • Fulfilled - $500 for (4) 50-minute sessions per month

  • Advanced - $300 for (2) 50-minute sessions per month

  • Essential - $165 for (1) 50-minute session per month

Packages are billed on the first of each month. To upgrade or change your plan, you must do so before the first of the month.

Couples/Family 

  • $235 for the initial assessment (aka Intake), up to 90 minutes

  • $200 for 50 minute sessions thereafter (with 5-minute wrap-up)

Psychological Testing 

  • $250 for the initial assessment (aka Intake), up to 90 minutes

  • $130 per hour (includes administration, scoring, and report writing) (total time varies per evaluation)

  • $165 for 50 minute feedback session (with 5-minute wrap-up)

What if I can't pay at the time of service?

NOTICE: Effective January 1, 2022 

  • ALL clients will be charged for their session at the time the appointment is scheduled. A valid credit card will be required to be on file to schedule any appointment. 

  • Monthly packages are charged on the first of each month. To upgrade or change your plan, you must do so before the first of each month.

For clients with a balance on their account, we reserve the right to assess a monthly finance charge, in accordance with Arkansas Law, for any balance not paid in full after 30 days. After 60 days, we may report the delinquency to an attorney or collection agency. You will also be responsible for all fees, late charges, and administrative fees associated with the collection of your debt.

*If you are unable to pay your balance in full, please call the office at 501-868-4900 to make other arrangements.

What payment methods do you accept?

We accept cash, checks, money orders, debit or credit cards, and payment via PayPal (Abound Psychological Services PLLC or @angelaetchison)...payable at the time of appointment. Note that a $35.00 fee will be charged for each returned check or debit  card overdraft in addition to the owed amount.

Do you accept insurance?

We currently accept Aetna, Ambetter, Blue Cross & Blue Shield (and all of its affiliates), Cigna, HealthSCOPE, and QualChoice. However, we are in the process of transitioning to private/cash pay only in order to better serve clients and provide excellent quality care.   

In the meantime, as a courtesy to you, we will continue to verify your in-network insurance benefits prior to your first appointment. In-network insurance clients will be charged the full allowable amount at the time the appointment is scheduled until we see what your insurance will reimburse.

 

For all other insurances that we are an out-of-network provider, you will be required to pay the private/cash pay rate in full at the time the appointment is scheduled. We will provide a receipt of services, upon request, that you may submit to your insurance company for possible partial reimbursement. You may need prior approval for mental health services, or you may not. It is advised that you call your insurance company to verify your out-of-network benefits for outpatient mental health services.

 

Please be aware that filing for services is no guarantee for payment. 

What is your cancellation policy?

If you must cancel or reschedule your appointment, for any reason, please call our office with at least 24 hours (1 business day) advance notice. Please leave a message if no one is available to answer the phone.

 

Clients will receive NO REFUND if 24-hours notice is not provided. Exceptions may be made for illness or emergencies.

 

Clients arriving 16 minutes late or later will be regarded as a no-show and will receive no refund.

 

Clients with 3 improperly rescheduled/cancelled or missed appointments will be discharged and no longer able to schedule an appointment.

Note that insurance will NOT pay for missed appointments. 

Is my information kept confidential?

The law protects the relationship between a client and a psychotherapist, and information cannot be shared or disclosed without your written permission. Exceptions to this, however, include:

  • Suspected child abuse or dependent adult or elder abuse.

  • If a client is threatening serious bodily harm to another person/s.

  • If a client intends to harm himself or herself.

How long do I need therapy?

It depends. The length of time a client participates in therapy depends on their unique challenges, goals, and personal progress. Everyone is different.