Frequently Asked Questions

What are your fees?

NOTICE:

ALL clients are required to provide and maintain a valid credit or debit card on file prior to any appointment scheduled.
Psychological evaluations are private/cash pay only, first come, first-served. Receipt of services are provided, upon request only, to submit to your insurance for possible partial or full reimbursement (This is NOT a guarantee).

Mrs. Etchison's time and service is what we offer, and making an appointment with her is viewed as a verbal arrangement for her time. Unfortunately, when a client does not honor their scheduled appointment, this costs our office valuable time and money - time that could have been given to another client in need, money that we need to keep our doors open and costs as low as possible. This is a small business, and to prevent loss of time and money due to clients no-showing or cancelling at the last minute, the full amount of the session will be charged when the client schedules an appointment. We feel this will minimize the number of people not respecting the reservation they have made with Angela.

We charge what are usual and customary rates; however, fees do vary depending on the service provided. If we are a contracted provider with your insurance, there is generally an agreed-upon reimbursement rate for services. Your copay, coinsurance, or deductible payment is not determined by us but by your insurance policy and is due at the time of service provided. You will be expected to pay the full allowable amount your insurance lists for us prior to the appointment. This varies per insurance and policy. Most clients typically pay no more than $166.95 for the initial appointment and $163.45 for ongoing sessions.

Private Pay/Cash Rates:

Individual Psychotherapy

$250 for the initial assessment (aka Intake), up to 90 minutes
$195 for 45 minute sessions (+5-minute wrap-up), for ages 12+ years*
$125 for 30 minute sessions (+10-minute wrap-up with parent/caregiver), for children 7 or younger

*NEW: Abound Wellness Memberships packages are available for private pay/cash clients for a savings up to nearly 36%. These packages are catered to your therapeutic needs to help you live more healed than wounded. Based on the amount of support you desire, you have the option of choosing from our 3 most popular packages:

Fulfilled Package - $500 per month

4 (45-minute) sessions per month ($125 per session)

Advanced - $300 per month

2 (45-minute) sessions per month ($150 per session)

Essential - $165 per month

1 (45-minute) session per month ($165 per session)

All packages are billed on the first of each month. To upgrade or change your plan, you must do so in writing before the first of the month.

Couples/Family Therapy

$250 for the initial assessment (aka Intake), up to 90 minutes
$200 for 45 minute sessions

Psychological Evaluation

$250 for Diagnostic Assessment, 90 minutes (included in minimum flat fixed fee, if testing is scheduled)
$1,200 MINIMUM FLAT FIXED FEE (includes administration & scoring of tests, interpretation of results, & written report)
$200/hour after first 7 hours

What if I can't pay at the time of service?

NOTICE:

ALL clients are required to provide and maintain a valid credit card on file prior to scheduling any appointment.
Monthly packages are charged on the first of each month. To upgrade or change your plan, you must do so in writing before the first of each month.

For clients with a balance on their account, we reserve the right to assess a monthly finance charge, in accordance with Arkansas Law, for any balance not paid in full after 30 days. After 60 days, we may report the delinquency to an attorney or collection agency. You will also be responsible for all fees, late charges, and administrative fees associated with the collection of your debt.

*If you are unable to pay your balance in full, please call the office at 501-868-4900 to make other arrangements.

What payment methods do you accept?

We accept cash, checks, money orders, debit or credit cards, and payment via PayPal (@angelaetchison) or Venmo (@aboundpsych)...payable at the time of appointment. Note that a $35.00 fee will be charged for each returned check or debit card overdraft in addition to the owed amount.

In the event of an overpayment, the new credit on account will be automatically applied to future sessions. Clients, however, may request a refund in writing. All refunds will be paid by check and mailed to the address on file unless otherwise requested. Please note that if you request a refund, a 3% reprocessing fee will be deducted from the total refund amount.

Do you accept insurance?

We currently accept Aetna, Ambetter, Blue Cross & Blue Shield (and all of its affiliates), Cigna, HealthSCOPE, and QualChoice. However, we are in the process of transitioning to private/cash pay only in order to better serve clients and provide excellent quality care.

In the meantime, as a courtesy to you, we will continue to verify your in-network insurance benefits prior to your first appointment. In-network insurance clients will be charged the full allowable amount at the time the appointment is scheduled until we see what your insurance will reimburse.

For all other insurances that we are an out-of-network provider, you will be required to pay the private/cash pay rate in full at the time the appointment is scheduled. We will provide a receipt of services, upon request, that you may submit to your insurance company for possible partial reimbursement. You may need prior approval for mental health services, or you may not. It is advised that you call your insurance company to verify your out-of-network benefits for outpatient mental health services.

Please be aware that filing for services is no guarantee for payment.

What is your cancellation policy?

If you must cancel or reschedule your appointment, for any reason, please call our office with at least 24 hours (1 business day) advance notice. Please leave a message if no one is available to answer the phone.

Clients will receive NO REFUND if 24-hours notice is not provided. Exceptions may be made for illness or emergencies.

Clients arriving 16 minutes late or later will be regarded as a no-show and will receive no refund.

Clients with 3 improperly rescheduled/cancelled or missed appointments will be discharged and no longer able to schedule an appointment.

Note that insurance will NOT pay for missed appointments.

Is my information kept confidential?

The law protects the relationship between a client and a psychotherapist, and information cannot be shared or disclosed without your written permission. Exceptions to this, however, include:

Suspected child abuse or dependent adult or elder abuse.
If a client is threatening serious bodily harm to another person/s.
If a client intends to harm himself or herself.

How long do I need therapy?

It depends. The length of time a client participates in therapy depends on their unique challenges, goals, and personal progress. Everyone is different.