Frequently Asked Questions

What are your fees?

NOTICE:

DEPOSIT IS REQUIRED upon scheduling and your remaining balance will be due at the time of service. Deposit is non-refundable in the event of a missed appointment or improperly cancelled appointment.
ALL clients are required to provide and maintain a valid credit or debit card on file prior to any appointment scheduled. The Payment Authorization form is required and must be signed prior to your first appointment.
FULL PAYMENT is due at the time of service. If insurance benefits apply, ESTIMATED COPAYMENTS and DEDUCTIBLES are due at the time of service.
We accept cash, checks, credit or debit cards. There will be a 3.5% processing fee charged on all credit card payments.

Ms. Etchison's time and service is what we offer, and making an appointment with her is viewed as a verbal arrangement for her time. Unfortunately, when a client does not honor their scheduled appointment, this costs our office valuable time and money - time that could have been given to another client in need, money that we need to keep our doors open and costs as low as possible. This is a small business, and to prevent loss of time and money due to clients no-showing or cancelling at the last minute, a DEPOSIT IS REQUIRED upon scheduling to reserve the time allotted with Ms. Etchison. We feel this will minimize the number of people not respecting the reservation they have made with Ms. Etchison.

We charge what are usual and customary rates; however, fees do vary depending on the service provided.

REQUIRED DEPOSITS:

$25 for therapy appointments
$100 for psychological evaluations

PRIVATE PAY/CASH RATES:

Individual Psychotherapy

$200 for initial assessment (aka Intake), 60-90 minutes
$170 for 50 minute sessions, for ages 12+ years*
$85 for 30 minute sessions, for children 7 or younger

Couples/Family Therapy

$250 for the initial assessment (aka Intake), up to 90 minutes
$200 for 50 minute sessions

*NEW: For reduced therapy rates, packages are now available for individual client sessions only. All packages are valid for 1 year from the time of purchase. See Plans & Pricing

Psychological Evaluations

A comprehensive evaluation used to diagnose ADD/ADHD, Autism Spectrum Disorder, a specific learning disability, or provide diagnostic clarification. These evaluations are schedule first with a Diagnostic Assessment. If testing is determined to be medically necessary after that initial appointment, you will be scheduled to return on another date for testing. While testing time does vary depending on areas of concern, you can generally plan to be here 2-4 hours per testing session.

$250 for Diagnostic Assessment, 90 minutes (included in minimum flat fixed fee, if testing is scheduled)
$1,200 MINIMUM FLAT FIXED FEE
- (includes a review of existing psychological records as well as any previous testing, administration & scoring of tests, third-party input as needed, a detailed written report including diagnostic impressions and recommendations, and a feedback session to review results/report)
$200/hour after the first 7 hours

ADHD Evaluation

Testing used for the purpose of assessing current symptoms and functional impairment, making personalized recommendations for accommodations, and/or medication management to support your mental health journey.

$800 FLAT FIXED FEE
- (includes diagnostic interview, administration & scoring of tests, third-party input as needed, interpretation of results, & a written report)

Disability Evaluation

Testing used to determine an IQ score and current adaptive behavior functioning to support needed accommodations or disability services, such as social security or medicaid waiver.

$350 FLAT FIXED FEE
- (includes administration & scoring of IQ and adaptive behavior functioning, interpretation of results, and written summary)

Plans & Pricing

What if I can't pay at the time of service?

FULL PAYMENT is due at the time of service. If insurance benefits apply, ESTIMATED COPAYMENTS and DEDUCTIBLES are due at the time of service, unless other arrangements are made.

For clients with a balance on their account, we reserve the right to assess a monthly finance charge, in accordance with Arkansas Law, for any balance not paid in full after 30 days. UNPAID BALANCE over 90 days old is considered delinquent. The client is responsible for payment of collection, attorney's fees, court costs, and administrative fees associated with the recovery of the debt on the account.

*If you are unable to pay your balance in full, please call the office at 501-868-4900 to make other arrangements.

NOTICE:

ALL clients are required to provide and maintain a valid credit card on file prior to scheduling any appointment.
Monthly packages are charged on the first of each month. To upgrade or change your plan, you must do so in writing before the first of each month.

What payment methods do you accept?

We accept cash, checks, money orders, debit or credit cards, and payment via PayPal (@angelaetchison) or Venmo (@aboundpsych)...payable at the time of appointment. Note that a $35.00 fee will be charged for each returned check or debit card overdraft in addition to the owed amount.

In the event of an overpayment, the new credit on account will be automatically applied to future sessions. Clients, however, may request a refund in writing. All refunds will be paid by check and mailed to the address on file unless otherwise requested. Please note that if you request a refund, a 3% reprocessing fee will be deducted from the total refund amount.

Do you accept insurance?

Ms. Etchison currently accepts Aetna, Ambetter, Blue Cross & Blue Shield (and all of its affiliates), Cigna, HealthSCOPE, and QualChoice. However, we are in the process of transitioning to private pay only in order to better serve our clients and provide excellent quality care.

Please remember your insurance policy is a contract between you and your insurance company. We are not party to that contract. As a courtesy to you, our office provides certain services, including verification of your in-network benefits and a pre-treatment estimate. You will be expected to pay the full allowable amount your insurance lists for us at the time of service. This varies per insurance and policy. It is impossible for us to have the knowledge and keep track of every aspect of your insurance. It is up to you to contact your insurance company and inquire as to what benefits your policy covers. If you have any questions regarding the pre-treatment estimate and/or fees for service, it is your responsibility to have these answered prior to treatment to minimize any confusion on your behalf.

For all other insurances that we are out of network, you will be required to pay the private pay rate in full. We will provide a receipt of services, upon request, that you may submit to your insurance company. You may need prior approval for mental health services, or you may not. It is advised that you call your insurance company to verify your out-of-network benefits for outpatient mental health services.

Please be aware that filing for services is NO GUARANTEE for payment. Some or perhaps all of the services provided may or may not be covered by your insurance policy. Regardless of any insurance status, ANY BALANCE IS YOUR RESPONSIBILITY. You are responsible for any and all professional services rendered.

What is your cancellation & no-show policy?

There is a fee of $110 per scheduled hour for any appointment cancelled with less than 24 business hours notice as well as any appointment missed. This fee will be billed to the valid credit card on file (required to schedule appointments).

If you must cancel or reschedule your appointment, for any reason, please 1) call our office at 501-868-4900 with at least 24 business hours (1 business day) advance notice and leave a message or 2) email angela@aboundpsych.com and write "Cancel Appointment" in the email subject line.

Clients with a monthly wellness package will receive NO REFUND OR CREDIT ON ACCOUNT with less than 24 business hours notice provided. Exceptions may be made for serious illness or medical emergencies.

Any client arriving 16 minutes late or later will be regarded as a no-show and will be charged the cancellation fee.

Clients with 3 improperly rescheduled/cancelled or missed appointments will be discharged and no longer able to schedule an appointment.

While we do not like implementing such a policy, it is necessary to ensure that Ms. Etchison's limited availability is not wasted.

NOTE: Insurance will NOT pay for missed appointments.

Is my information kept confidential?

The law protects the relationship between a client and a psychotherapist, and information cannot be shared or disclosed without your written permission. Exceptions to this, however, include:

Suspected child abuse or dependent adult or elder abuse.
If a client is threatening serious bodily harm to another person/s.
If a client intends to harm himself or herself.

How long do I need therapy?

It depends. The length of time a client participates in therapy depends on their unique challenges, goals, and personal progress. Everyone is different.